Can I just book one service, like photography?
Yes! We offer photography and product descriptions as single services -- you don’t have to book both together if you don’t need to. The only exception is product upload, which is always paired with a product description, as we include lots of lovely SEO with our product upload service as well.
Do you have a minimum order?
No, you can book a single product for any service. We want you to be able to try our services before you commit, and because of our set-up, we can group smaller bookings together efficiently.
What’s your turnaround time?
For product descriptions, we need about a week, but it depends on quantity. For photography, once you’re booked into one of our shoot days, it takes us about 3 working days to get photos back to you.
How do I book a photoshoot or copywriting service?
You can book through the services section of our website. If you have any questions or need any help, feel free to get in touch and we'll be happy to help!
Where do I send my products?
When you book onto a photoshoot, we’ll send you all the information you need to send us your products. If you’re just booking product descriptions or product upload, you don’t need to send us any products, just photos and information about your products. Again, we’ll make sure you have everything you need once you’re booked in.
Will you send my products back to me?
Yes, if you want them returned. Either include a postage-paid returns label, or we’ll invoice you for the cost of delivery. It usually takes us three working days to get products in the post once they’ve been photographed and/or written about.
Can you help me get approved on NOTHS?
We can do our best! We have direct insight into the photography that’s preferred by notonthehighstreet.com, but we can’t guarantee that they’ll approve our shots of your products. If you have specific feedback from the team at NOTHS, please share it with us when you book your photoshoot.
Are there any products you don’t work with?
While we reserve the right to decline anything that's too tricky, we're pretty open to larger and more complex products, and shoots that require additional resources, like models.
We can write and upload pretty much anything, and our specialisms are giftware, homeware and jewellery.